There are 25 problems that stump students most often when they use the computer. They’re questions like, ‘My audio doesn’t work’ and ‘My screen is frozen’. How about ‘I deleted *** and didn’t mean to’? Does that sound familiar? These 25 problems account for 70% of the issues that make students unable to use the computer for whatever they’re trying to accomplish. If they can solve these, they are much more independent and the tech experience much more authentic.
I’ve updated this from my last year’s list. Did I miss any?
It’s worth noting that many of these stop non-tech teachers also. Share this list with your school’s faculty under the guise of helping students and you’ll be helping teachers, too.
Jacqui Murray has been teaching K-18 technology for 30 years. She is the editor/author of over a hundred tech ed resources including a K-12 technology curriculum, K-8 keyboard curriculum, K-8 Digital Citizenship curriculum. She is an adjunct professor in tech ed, Master Teacher, webmaster for four blogs, an Amazon Vine Voice, CSTA presentation reviewer, freelance journalist on tech ed topics, contributor to NEA Today, and author of the tech thrillers, To Hunt a Sub and Twenty-four Days. You can find her resources at Structured Learning.