problem solving

25 Most Common Problems Your Students Will Face

There are 25 problems that stump students most often when they use the computer. They’re questions like, ‘My audio doesn’t work’ and ‘My screen is frozen’. How about ‘I deleted *** and didn’t mean to’? Does that sound familiar? These 25 problems account for 70% of the issues that make students unable to use the computer for whatever they’re trying to accomplish. If they can solve these, they are much more independent and the tech experience much more authentic.

I’ve updated this from my last year’s list. Did I miss any?

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Happy Labor Day

Have a wonderful, safe Labor Day. If you’re looking for activities for your K-5, click 7 Great Labor Day Websites.

If you’re wringing the last moments out of summer, I’m with you. Tomorrow, it’s back to school! Here’s what’s coming:

[caption id="attachment_9544" align="aligncenter" width="603"] Credit: Randy Glasbergen[/caption]

Jacqui Murray is the editor of a K-6 technology curriculum, K-8 keyboard curriculum, creator of two technology training books for middle school and six ebooks on technology in education. She is the author of Building a Midshipman, the story of her daughter’s journey from high school to United States Naval Academy. She is webmaster for six blogs, an Amazon Vine Voice book reviewer, a columnist for Examiner.com, Editorial Review Board member for Journal for Computing Teachers, Cisco guest blog, Technology in Education featured blogger, IMS tech expert, and a bi-weekly contributor to Write Anything. Currently, she’s editing a thriller that should be out to publishers next summer. Contact Jacqui at her writing office or her tech lab, Ask a Tech Teacher.

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Tech Tip #30: Menu Command is Greyed Out

As a working technology teacher, I get hundreds of questions from parents about their home computers, how to do stuff, how to solve problems. Each Tuesday, I’ll share one of those with you. They’re always brief and always focused. Enjoy!

Q: I pushed the menu command I wanted to use (in MS Office 2003). I got the drop-down list, but the command I needed was greyed out. When I pushed it, nothing happened. What do I do?

A: Rest assured, your software program isn’t broken or corrupted. Here’s the solution: Push escape four times. That’ll get you out of whatever you’re in that is preventing you from moving on.

This trick always works. Can’t say that about much else in my techie life.

Questions you want answered? Leave a comment here and I’ll answer it within the next thirty days.

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Dear Otto: What’s a good student email program?

tech questionsDear Otto is an occasional column where I answer questions I get from readers about teaching tech. If you have a question, please complete the form below and I’ll answer it here. For your privacy, I use only first names.

Here’s a great question I got:

I am fairly new to teaching technology ~ the previous computer teachers at my school did not set up student email accounts ~ I have about 200 students, PreK – 8. Is there an easy way to accomplish this?

Thank you!

We use Google Apps for 6-8, nothing for younger. I wondered what others were doing so I polled my PLNs. Overall, most schools use Google Apps if they have students emailing.

I used to teach grades 3-5 how to email (and probably should do so again in 5th grade–I’ve put that on my ToDo list). Here’re the screen shots of that lesson.

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Do Your Children Need Computers for School?

kids and computersThis is a question I get from parents all the time. Most parents want to get what their child needs as affordably as possible, and don’t want to save a few bucks at the expense of their child. If that sounds like you,

Here are my suggestions:

  1. Start by talking to the classroom teacher. What are their expectations of the child? If they’re like the ones in my school, they will want him/her to have access to basic software and the internet for research, maybe email. That’s it.
  2. You’re wondering whether a desktop is good for your child, or do they need a laptop? There are lots of reasons why a laptop might be a good decision for your particular family dynamics, but in general terms, a desktop is fine for a younger child (K-5). They don’t need to take it to friend’s house for group projects much until they reach middle school, and I would not suggest gearing a more-expensive laptop decision around an occasional project. I guarantee, the teacher won’t.
  3. There are other reasons why a desktop is a good decision. It is more durable (it isn’t carried around, so can’t be dropped). If the monitor breaks, you don’t have to replace the entire computer–just the monitor. Because it’s cheaper, it can be replaced if your child somehow destroys it or part of it (this should be expected of new users). And, a desktop has a larger hard drive, more memory and more drives/ports for input devices. That makes it more adaptable to unexpected needs.
  4. Now you need to select which level of desktop your child requires. Does s/he need the basic $350 on sale version or the everything-in-it upgrade? My suggestion is to start simple. Basic. See what the child uses, what else he needs before making an expensive decision. Most kids are fine with the lower end of productivity. Some, though, want the works. You’ll know by the time you’re ready for an upgrade.

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Now Available: K-8 Keyboard Curriculum

K-8 Keyboard Curriculum:

The Essential Guide to Teaching Keyboarding in 45 Minutes a Week

You may think it impossible to find an effective keyboarding curriculum for the skimpy forty-five minutes a week you can devote to keyboarding. You teach what you can, but it always seems to be the same lessons—hands on home row, good posture, eyes on the copy. You wonder if it’s making a difference, or if it matters.

Yes, it does and there is a way. It requires a plan, faithfully executed, with your eye relentlessly on the goal, but if you commit, it works. In this book, The Essential Guide to Teaching Keyboarding in 45 Minutes a Week: a K-8 Curriculum, I’ll share a unique keyboarding curriculum for K-8 that I’ve seen work on thousands of students. The book includes:

  • A summary of the literature
  • Answers to the most-asked questions like ‘Can youngers learn to keyboard—and should they?’
  • The importance of the teacher to early keyboarders

The K-8 curriculum includes a lot more variety than keyboard exercises on installed software. Here’s a rundown of the pieces used:

  • Keyboarding software (yes, you do need repetition)
  • Online keyboarding websites
  • Age-appropriate use of hand covers
  • Quarterly speed/accuracy quizzes
  • Quarterly blank keyboarding quizzes
  • Monthly homework
  • Wall charts to support learning and display evidence of success
  • Grading based on student improvement, not conformity to class norms

You’ll learn practical strategies on how to blend these pieces, each added at the right time, to teach the keyboarding skills required for today’s classroom.

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tech q & a

Dear Otto: What’s a good program to create an online ezine?

tech questionsDear Otto is an occasional column where I answer questions I get from readers about teaching tech. If you have a question, please complete the form below and I’ll answer it here. For your privacy, I use only first names.

Here’s a great question I got from Ganasini:

I want to create a literary e-zine for my small, rural elementary school. What is the best program or venue–blog, wiki, or something else? I am looking more for a way to display work. In the past, I’ve done hard copy photocopied “newspapers” for students to publish their stories, reports, art work, book and movie reviews etc. I would like to try to publish something similar on the computer. One idea is that each student contributor could have a bi-line with their photo and then links to their various entries, or else I could organize it with links to student fiction, for instance. I think it would only go out to our small school community. Thanks so much for your input and direction! It is much appreciated.

This is especially important because of the requirements for publishing in the CCSS K-5 education standards and ISTE technology standards. There are a lot of solutions, I think, that could work for you:

  • Adobe Professional–collect pdfs into a bundle and publish online with a cover, table of contents, or whatever else you’d like to include. I did this one year for a 4th grade poetry book. Students designed the cover. I added a TofC with each student poem, and then each poem. It can be displayed as a book or a rotating selection or a variety of different ways. And, it didn’t take long to create
  • Issuu–collect all student work into a traditional magazine. Just upload and Issuu does most of the heavy lifting.
  • Glogster–create a poster which includes each student name and is linked to their work..
  • Check this link at Cool Tools for School. Scroll down to ‘publish’ (it’s under ‘presentation tools’) and see nine more options like Youblisher and Scribd.

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Book Review: Common Core SS K-5 Lesson Plans

THE KEY TO ALIGNING YOUR K-5 CLASS WITH COMMON CORE STATE STANDARDS:

30 Projects that integrate technology into core lesson plans

Click this link.

 

What is this book?

The Key to Aligning Your K-5 Class with Common Core State Standards is for classroom teachers, technology integration specialists and lab professionals, as a resource for aligning your technology program with the Common Core State Standards now implemented in forty-six states. You will find it a foundational tool for scaffolding technology into the areas of math, language, reading, writing, speaking and listening as is required in CCSS. Overall, they are authentic approaches to student-centered learning, asking the student to be a risk-taker in his/her educational goals and the teacher to act as guide. The essential questions are open-ended and conversations organic and inquiry-driven, ultimately asking students to take responsibility for the process of their own learning.

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Back to School–Tech Makes it Easy to Stay On Top of Everything

back to schoolIf you’re sending your child back to school, technology can be intimidating. Should your elementary-age child have a computer? If so, what should you buy? And how do you keep it safe?

Here’s what I tell my K-5 parents about how to handle the stress of equipping the 21st century tech kid:

By third grade, children need a computer. Here’s why:

  • There’s a good chance your child’s class has a website. All of my school’s classes from kindergarten up do. On those webpages, teachers list what happened during class, homework, resources, extensions, expectations and more. You’ll want to access those to stay up to date.
  • It’s hard for you as a parent to keep in touch with all the ancillary teachers your child sees during the day AS WELL AS the classroom teacher. I’m talking about the art teacher, the PE teacher, language B teacher, technology teacher. A good way is to access their school webpages. My profile at school links to my class technology page. All of our Specials (the teachers who cover subjects outside of the classroom) have their own webpages. This is likely true in your school, too.
  • A lot of teachers choose to communicate with parents via blogs or twitter. Here’s my professional blog. It’s a great way to casually keep parents and students up to date on class activities. I have one at school, too, but non-students are locked out of it.
  • Much classwork integrates information from the internet. If your child is excited about something shown in class, s/he’ll want to revisit at home. That’s as simple as an internet connection and the website (probably posted on the class webpage). In tech class, students have a class internet start page that track everything done in class for follow-up at home. All are accessible from one location on my class webpage to make it easier on parents and students. (more…)