Category: Tech tips

As a working technology teacher, I get hundreds of questions from parents about their home computers, how to do stuff, how to solve problems. Each Tuesday, I’ll share one of those with you. They’re always brief and always focused. Enjoy!

Q: Headphones are so difficult. There’s always someone who can’t get theirs to work. I’ve tried the usual solutions, and still, we have problems. I know the sound works. What else can I do?

A: First, try the usual solutions:

• check sound on systray (lower right corner)–make sure it isn’t muted
• make sure sound isn’t pushed way down–so low you can’t hear it
• if you’re using speakers, check the sound on those–make sure it’s loud enough to hear
• if headphones are plugged in, remove them

Another solution to the no-sound problem is to switch where headphones are plugged in. Sometimes, the front port on a CPU degrades and doesn’t work well anymore. Pick your reason–little kids jiggling jacks, overuse, leprechauns. The reason doesn’t matter. What matters is students can’t hear what’s going on.

Switch headphones to a different jack. In my case, since I always use the front jack so students can independently plug them in, I switch to the rear jack. Problem’s over. (more…)

As a working technology teacher, I get hundreds of questions from parents about their home computers, how to do stuff, how to solve problems. Each week, I’ll share one of those with you. They’re always brief and always focused. Enjoy!

Q: I’m paranoid of losing lesson plans, report card comments, and other school work. I back up, but is that enough?

A: Truth, I am the most paranoid person I know about technology. I have an external hard drive for back up, Carbonite in the cloud, a 256-gig flash drive for my ‘important’ stuff (which turns out to be everything), and still I worry.

Here’s what else I do: Every time I work on a document I just can’t afford to lose (again, that’s pretty much everything), I email it to myself. If you’re using MS Office, that’s a snap. Other programs–just drag and drop the file into the email message. I set up a file on my email program called ‘Backups’. I store the email in there and it waits until I’m tearing my hair out. I’ve never had to go there, but it feels good knowing it’s available.

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As a working technology teacher, I get hundreds of questions from parents about their home computers, how to do stuff, how to solve problems. Each Tuesday, I’ll share one of those with you. They’re always brief and always focused. Enjoy!

Q: Sometimes, I just can’t remember how to accomplish a task. Often, I know it’s simple. Maybe I’ve done it before–or even learned it before–and it’s lost in my brain. What do I do?

A: One of the best gifts I have for students and colleagues alike is how to solve this sort of problem. Before you call your IT guy, or the tech teacher, or dig through those emails where someone sent you the directions, here’s what you do:

Google it.

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As a working technology teacher, I get hundreds of questions from parents about their home computers, how to do stuff, how to solve problems. Each week, I’ll share one of those with you. They’re always brief and always focused. Enjoy!

Q:  I got an email that looks legitimate, but I’m not sure. How do I check?

A: You’re right to take a step back. ‘Phishing’ is an attempt to steal your personal information by posing as a trusted source (a friend, your bank–like that). Kaspersky reports that while spam is declining, accounting for only 66% of email last year, phishing attacks have tripled. Why? Because it works. People think it won’t happen to them, until it does. To clean up after a successful email box invasion can take months, cost thousands of dollars, and give you many sleepless nights.

As a educator, you’ll want to teach students how to protect themselves as soon as they start using open email networks. Here are six suggestions:

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As a working technology teacher, I get hundreds of questions from parents about their home computers, how to do stuff, how to solve problems. Each Tuesday, I’ll share one of those with you. They’re always brief and always focused. Enjoy!

Q: I love the Windows snipping tool, but it takes too long to get to. Is there a shortkey for it?

A: Oddly, there isn’t, which is why I didn’t use it for a long time. I want a screen capture that’s instantaneous. Jing is even too slow for me (though I tolerate it because of all its cool annotations.

Then I discovered how to create a shortkey for Snipping Tool:

• Go to Start–accessories
• Right click on ‘snipping tool’
• Select ‘properties’
• Click in ‘shortcut’
• Push the key combination you want to use to invoke the snipping tool. In my case, I used Ctrl+Alt+S
• Save

Now all I have to do is remember the shortkey!

BTW, this works for any tool.

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As a working technology teacher, I get hundreds of questions from parents about their home computers, how to do stuff, how to solve problems. Each Tuesday, I’ll share one of those with you. They’re always brief and always focused. Enjoy!

Q: I have a video on my classroom computer I want to use on my iPad. How do I do that?

A: There are ways to do that–email it to your iPad, open through DropBox–but those have issues:

• emailing requires extra steps and time you may not have
• many email accounts limit you to <10MB. What if a video file is larger?
• DropBox has limited space
• like email, you must put materials in DropBox to access them from there (I know–Duh, but that requires planning. What if your inquiry-driven class popped onto this topic on the fly?)

If you’re like me, anything to make your worker faster, easier, less steps is a good thing.

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As a working technology teacher, I get hundreds of questions from parents about their home computers, how to do stuff, how to solve problems. Each Tuesday, I’ll share one of those with you. They’re always brief and always focused. Enjoy!

Q: My youngers often save a blank document over their MS Word file. How? Instead of ‘file>open’, they use the menu command ‘file>save-as’ and then they lose all their work. Is there any way to retrieve the file?

A: Absolutely, though it doesn’t work all the time. Bring the student’s file folder in Windows Explorer. Right click on the file name for the lost Word file and select ‘Restore previous version’. Select the latest version that’s not today.

Every time I do this, I’m a hero for ten minutes.

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As a working technology teacher, I get hundreds of questions from parents about their home computers, how to do stuff, how to solve problems. Each Tuesday, I’ll share one of those with you. They’re always brief and always focused. Enjoy!

Q: My internet stopped working on my laptop. Everyone else’s in the house works, but mine won’t connect. What do I do?

A: First: Make sure the laptop button that allows connection to the internet is on. More often than not, that’s the problem for teachers at my school. If it’s not that, it gets much more complicated. I’ll cross my fingers.

Questions you want answered? Click here.

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It’s time for Spring Cleaning. Of your computer.

If you followed my suggestion over New Year’s, this will go faster than you expect, but still, plan to set aside a couple of hours. Grab a coffee or tea, get a comfortable chair. Put on your problem-solving hat, and get started:

1. Make sure your firewall is working. Windows comes with a built-in one. Maybe Mac does too. Leave it active. It’s under Control Panel-Administrative Tools. Sometimes, they turn off by themselves (I have no idea why). Check it to be sure it remains active.
2. Run Spybot or a similar antispyware program. Spybot is free, which is why I like it. I’ve had good luck with it. Download.com says this about Spybot: The program checks your system against a comprehensive database of adware and other system invaders. The Immunize feature blocks a plethora of uninvited Web-borne flotsam before it reaches your computer.
3. Keep your antivirus software active. If you’re paranoid like me, run an antivirus scan weekly to be sure nothing is missed.
4. Run Ad-aware once a week to keep malware and spyware off your computer. It has a stellar reputation and is still free to all (although there’s an upgrade you can pay for).
5. Sort through your My Documents files and get rid of those you don’t need anymore. That includes pictures, videos, faxes, all that stuff. It’s intimidating, like a file cabinet that hasn’t been opened in months–or years. Do it, though. You may not need the hard drive space, but you don’t need the computer fingering through unnecessary files every time it searches.
6. Back up all of your files to an external drive or cloud storage. If you have an automated system like Carbonite (see my sidebar for a link), skip this. If you don’t have one, consider getting one. They not only automatically back up your work, but they make it accessible from wherever you are–home, work, your accountants, the soccer field. If you use Windows, try their ‘backup’ program. It’s easy to find: Click the Start Button and search ‘backup’.
7. Empty the trash folder. Don’t even look in it. If you haven’t missed a file by now, it won’t be in there.
8. Learn to use that program you’ve been promising you would. Evernote is a great example. Use it (and you won’t be sorry) or delete the email from your best friend exhorting you to. Move on.
9. Go through your programs and delete the ones you no longer use. Here’s what you do:
   • go to Control Panel>Programs and Feature
   • Peruse the list and pick the programs you downloaded by mistake, meaning to use, or used to use and no longer do
   • uninstall
   • don’t look back
10. Update any software that needs it. I don’t mean BUY a newer version. I mean click the free update that’s been nagging at you (Adobe Reader and Windows, for example)
11. Clean the junk off of your desktop. Put it in folders or create a folder for ‘Working on’ or ‘Desktop Stuff’. Don’t know how to create a desktop folder? Here’s what you do:
    • Right click on the desktop and select ‘New>folder’
12. Clean up your Start Button. Remove shortkeys you no longer use (with a right click>delete). Add those that are now your daily go-to sites. How? Right-click>add to Start Menu.

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Has this happened to you? You spend hours rewriting an old lesson plan, incorporating rich, adventurous tools available on the internet. You test it the evening before, several times, just to be sure. It’s a fun lesson with lots of activities and meandering paths students undoubtedly will adore. And it’s student-centered, self-paced. Technology enables it to differentiate authentically for the diverse group of learners that walk across your threshold daily.

Everyone who previewed it is wowed. You are ready.

Until the day of, the technology that is its foundation fails. Hours of preparation wasted because no one could get far enough to learn a d*** thing. You blame yourself–why didn’t you stick with what you’d always done?  Now, everyone is disappointed.

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