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Tech Tip #35: My Program Closed Down

Posted by on April 13, 2011

As a working technology teacher, I get hundreds of questions from parents about their home computers, how to do stuff, how to solve problems. Each Tuesday, I’ll share one of those with you. They’re always brief and always focused. Enjoy!

Q: I was working on my program (writing in Word or making a slideshow in PowerPoint) and it disappeared. Did I lose all my work?

A: Before you arrive at that decision, try these two steps:

  • Check the taskbar. Is your program sitting down there, blinking at you? If it is, click on it to maximize it. Now, all should be OK.
  • If the program is closed, re-open the same program. If it’s Word, PowerPoint, Publisher or Excel, a panel shows up on the left prompting you to select one of the auto-saved documents. Pick yours. The program automatically saves every two to ten minutes. You’ve lost some, but not much of your work

From now on, save early, save often. Every ten minutes.

Questions you want answered? Leave a comment here and I’ll answer it within the next thirty days.

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