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Tech Tip #30: Menu Command is Greyed Out

Posted by on March 30, 2011

As a working technology teacher, I get hundreds of questions from parents about their home computers, how to do stuff, how to solve problems. Each Tuesday, I’ll share one of those with you. They’re always brief and always focused. Enjoy!

Q: I pushed the menu command I wanted to use (in MS Office 2003). I got the drop-down list, but the command I needed was greyed out. When I pushed it, nothing happened. What do I do?

A: Rest assured, your software program isn’t broken or corrupted. Here’s the solution: Push escape four times. That’ll get you out of whatever you’re in that is preventing you from moving on.

This trick always works. Can’t say that about much else in my techie life.

Questions you want answered? Leave a comment here and I’ll answer it within the next thirty days.

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